Consumer Right of Withdrawal
Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day
If there are more than one of the alternatives above, the withdrawal period will not commence until you or a third party named by you who is not a carrier has or has taken possession of the last good or last partial or final lot .
To exercise your right of withdrawal, you must notify us (Oliver Ingenleuf, Im Müldersfeld 1, 47669 Wachtendonk, Telefon: 02836971000, Telefax: 0283697100110, E-Mail: firstname.lastname@example.org) by means of a clear statement (such as a letter or e-mail sent by post) of your decision to withdraw from this Agreement. You can use the attached model withdrawal form, which is not mandatory.
To maintain the cancellation period, it is sufficient for you to send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Follow the revocation
If you cancel this Agreement, we will have you all the payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different type of delivery than the one we offer, the most favorable standard delivery), immediately and at the latest within fourteen days from the day on which the notice of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; Under no circumstances will you be charged for this repayment.
We may refuse to repay you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract, if it is a parcel shipments. The deadline is met if you send the goods before the expiry of the period of fourteen days.
We will pick up the goods if they are not parcels.
You bear the cost of returning parcel shipping goods. They also bear the immediate costs of returning non-parceled goods. The costs are estimated at a maximum of about 100.00 EUR.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for checking the nature, characteristics and functioning of the goods.
End of the cancellation policy
Sample Withdrawal Form
(If you want to cancel the contract, please fill out this form and send it back.)
Im Müldersfeld 1
Hereby I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on ___________________ (*) / received on _______________________ (*)